Documents, Certification and Customs
Three layers of support: transparent certification tagging, door-to-door DDP, and official Chinese export clearance for direct importers.
In the international toy trade, compliance is your ticket to the market. So this is where we tell you the inconvenient truth instead of the convenient one.
We will not promise a European CE certificate for an unbranded low-cost toy. That promise falls apart at your first shop inspection or your first marketplace takedown, and you pay for it, not us.
Instead of promises we run a transparent system. You see what documents exist for an item before it goes in your cart. You decide what fits your market and your sales channel — and we are accountable for one thing: that what the product page says is true.
Certification is shown on the product page
We don’t start negotiating with factories after you place an order. That work is already done: whatever the manufacturer gave us is displayed on the item itself.
If the manufacturer holds valid testing — EN71 and CE for the EU, CPSIA and CPC for the US, TR CU for the EAEU — the product carries a badge marked “certificates provided by the manufacturer.” We send the scanned lab report on request.
If there is no badge, the factory makes that item for the Chinese domestic market or without certification. We do not write “certificate pending” and we do not attach someone else’s report from a similar item. No means no.
If there is no badge and you need one, tell us before you order. We go to the factory and establish three things: whether testing exists that wasn’t passed to us, whether they will run it for your volume, and what it costs in money and time. Sometimes the answer is that the factory simply doesn’t do it — then we say so and find you an equivalent from the catalogue that does have the paperwork.
How many items actually carry documents
We counted, and we publish the number instead of an adjective.
25,572 catalogue items hold at least one valid certificate. Not “many of our products are certified” — an exact, live figure. By test type:
| Document | Items | Market |
|---|---|---|
| REACH (phthalates) | 17,648 | EU |
| EN71 | 14,250 | EU, UK |
| CPSIA / HR4040 | 12,940 | US |
| ASTM F963 | 12,768 | US |
| CE | 9,401 | EU |
| CPC | 9,185 | US, Amazon |
| REACH PAH | 8,780 | EU |
| UKCA | 3,419 | UK |
| RoHS | 2,367 | EU |
An item can hold several documents at once, so the rows add up to more than 25,572.
Why we’re this blunt. A buyer who once received a fabricated certificate from a supplier never comes back. A buyer who was told “this item has no paperwork, take that one instead” comes back every time.
What ships with every consignment
By default, with no request needed, every shipment includes:
- Commercial Invoice
- Packing List
That is what you need to receive and reconcile the consignment. Everything else — lab reports, manufacturer certificates — is sent on request for the items where the factory holds them.
DDP shipping: you never deal with customs
For most destinations — the US, the EU, the Middle East and the CIS — DDP (Delivered Duty Paid) door-to-door shipping is available.
How it works. The freight forwarder handles Chinese export clearance, international freight, customs clearance in your country and all import duties. It is already inside the rate you see at checkout.
What it means for you. The goods arrive at your warehouse. You don’t file declarations, hire a broker, or explain anything to a customs officer — the forwarder clears the goods through its own importer network.
Where the line sits. DDP covers getting the goods into the country. It does not replace the documents you need to sell the goods in your shop or on a marketplace — those are different things, and this is exactly where buyers get caught. Almost anything can be imported. Selling on Amazon without a CPC, or in EU retail without CE, cannot be done. That is why you should read the certification badge on the product page even when you ship DDP.
Official export clearance for direct importers
If you are a large importer, clear customs yourself and need proper documentation for your books, DDP is the wrong route for you. The second route exists for exactly this.
We provide full export compliance on the Chinese side. If the manufacturing factory holds no export licence — common with producers focused on the domestic Chinese market — it is not a hurdle. We, or our fully licensed partners, act as the Exporter of Record: we handle the Chinese export declaration and hand your nominated carrier the complete document set required for legal export.
Why this matters more than it looks. A factory without an export licence is the quiet reason half of all “buying direct from the factory” ends up as a grey shipment: the goods move, but no document ever reaches your accounts. We close precisely that gap — you buy from a domestic-market producer and still get a clean, documented export.
What your market asks for
Not legal advice — a starting point. Requirements change, and your broker and your sales platform always have the final word.
| Market | Typically required to sell | Items we hold |
|---|---|---|
| United States | CPSIA, CPC certificate, ASTM F963, tracking label | CPSIA 12,940 · CPC 9,185 · ASTM F963 12,768 |
| European Union | CE marking, EN71, REACH, Declaration of Conformity | EN71 14,250 · CE 9,401 · REACH 17,648 |
| United Kingdom | UKCA marking, toy rules close to the EU | UKCA 3,419 · EN71 14,250 |
| EAEU — RU, KZ, BY, AM, KG | TR CU 008/2011 for children’s products | check the badge on the product page |
| UAE and the Gulf | GSO requirements, conformity marking | confirm with your broker; reports on request |
If the exact item you want has no paperwork, ask us — we’ll find an equivalent among 386,893 products. With 5,233 factories in the catalogue, the odds of a certified lookalike are good.
Frequently Asked Questions
Do you supply certificates for the whole catalogue?
No, and nobody honest does. Part of the range is made for the Chinese domestic market without international testing. We show you where documents exist and where they don’t — on the product page, before you order.
What exactly is the badge on the product?
A marker of what testing the manufacturer holds: CPC and CPSIA for the US, CE and EN71 for the EU, TR CU for the EAEU. The line “certificates provided by the manufacturer” means precisely that — these are the factory’s documents, not ours, and we don’t rewrite them.
Can I get the actual lab report rather than the badge?
Yes. We send the manufacturer’s scan on request for any item that carries a badge.
What if the item I need has no badge?
Tell us before you order. We ask the factory whether untransferred testing exists, whether they’ll run it for your volume, and what it costs in money and time. If they don’t do it, we say so and find you a certified equivalent.
Who handles customs?
On DDP shipments, the forwarder. Chinese export, freight, clearance at your end and duties are all inside the rate. The goods arrive at your warehouse and you never speak to customs.
Which documents come with the goods by default?
Commercial Invoice and Packing List with every consignment. Manufacturer certificates on request, for items where they exist.
I sell on Amazon. What do I need?
For children’s products the platform will ask for a CPSIA-compliant CPC and a tracking label. Filter by badge and request the scanned report before you order — checking a document is cheaper than getting a listing reinstated.
I clear customs myself and DDP doesn’t suit me. What then?
Then we handle official export from the Chinese side: we file the export declaration and hand your carrier the full document set. The goods move as a clean, documented import and you clear customs your own way.
What if the factory has no export licence?
Common with producers serving the Chinese domestic market, and not an obstacle. We or our licensed partners act as Exporter of Record. This is the exact point where “buying direct from the factory” usually breaks: the goods ship, the paperwork never exists.